Hostellerie du Pas de l'Ours "Relais et Châteaux"
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Crans-Montana
Hostellerie du Pas de l'Ours "Relais et Châteaux"
No.2 of Cultural Hotels in Canton of Valais
Rue du Pas-de-l'Ours 41, Crans-Montana, Canton of Valais, 3963, Switzerland
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You'll be centrally located in Lens with a stay at Hostellerie du Pas de L'Ours Relais et Chateaux, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. This family-friendly hotel is 20.5 mi (33 km) from Leukerbad-Therme and 20.8 mi (33.4 km) from Alpentherme Thermal Baths.Show More
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Highlights
Airport drop-off available
Delicious breakfast
Parking available
Lots to do
Pets welcomeAmenities
Golf course
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse riding
Hiking
Casino
All Amenities
Property Description
You'll be centrally located in Lens with a stay at Hostellerie du Pas de L'Ours Relais et Chateaux, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. This family-friendly hotel is 20.5 mi (33 km) from Leukerbad-Therme and 20.8 mi (33.4 km) from Alpentherme Thermal Baths.
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4.7/5
AmazingCleanliness4.7
Amenities4.7
Location4.7
Service4.7
All 42 Reviews
Surroundings
Airport: Sion Airport
(30.7 km)
Train: Gare Cff Sion Station
(20.4 km)
Train: Visp
(45.7 km)
Landmarks: Centre sportif le Régent
(230m)
Landmarks: Crans-Montana Bikepark
(580m)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Suite Des Ours
Bedroom 1:1 Double bed ● Bedroom 2:1 Double bed ● Bedroom 3:1 Double bed
Non-smoking
Minibar
TV
Daily housekeeping
Blackout curtains
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5
Suite Polaire-4 Persons
2 Double bed
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
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3
Suite Polaire-2 Persons
1 Double bed
Non-smoking
Minibar
TV
Daily housekeeping
Blackout curtains
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4
Chalet Suite
1 Double bed
Has window
Non-smoking
Minibar
TV
Daily housekeeping
Blackout curtains
Check Availability
5
Loft Suite
1 Queen bed
Has window
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
4
Family Suite
1 Double bed and 1 Queen bed
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
5
Junior Suite
1 King bed
Has window
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
5
Open Suite
1 Queen bed
Non-smoking
Minibar
TV
Daily housekeeping
Blackout curtains
Check Availability
2
Classic Double Room
1 Queen bed
Has window
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
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Guest Reviews
4.7/5
Amazing
42 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.7
- Location4.7
- Service4.7
Average for similar properties in Crans-Montana
AI Summary
The rooms are spacious, well-equipped, and offer great mountain views. Exceptional service and convenient shuttle. Guests praise cleanliness, breakfast, and facilities.
Guest User
October 21, 2024
The hotel is very quiet and elegant. Although it has a long history, it is well-equipped and well-maintained. You can see the snow-capped mountains from the hotel balcony, and the surrounding scenery is beautiful.
The most worth mentioning is the service! The thoughtful service of the front desk guy makes people feel like spring breeze, meticulous! During our stay, we experienced real five-star service! ! Even on the way we left the hotel to Dusseldorf, the hotel front desk guy called to remind me to go to Cologne Cathedral when I passed Cologne.
A great stay experience! I will stay again next time I go to Switzerland! Recommended!
Original TextTranslation provided by Google
Guest User
February 22, 2025
We booked this Relais & Chateaux both for the food/ Michelin star as well as small property with intimacy & charm: from the moment we checked in and met the owner and her team of young, attentive staff, everything delivered was top notch service: location is central for shopping, skiing or dining , rooms are cosy with great views, understated decor and good bedding...Severine and her dedicated staff are always available to meet any request and try to make your stay ever more pleasant. Valentine's day dinner at the Bistro didn't disappoint with a great manager Camille who knows what she is doing. The Spa, shared with next door hotel, is nice but I would recommend also visiting Aida's (adult only sister property in town) that offers greater amenities & services to enjoy...All in all, a great hospitality standard delivered with a personal touch in a warm establishment that well represents the Relais & Chateaux experience in a mountain resort setting.
Guest User
February 20, 2025
Our family has been to various hotels in the Alps for skiing, but Hostellerie du Pas de L'Ours is heads and shoulders above the rest. The staff members are not only extremely knowledgeable and professional, but they can read your mind and anticipate your needs beforehand. One family member was due to arrive late at night, and without my asking, the hotel staff suggested and prepared a lovely snack that was well received. They seemed to always know when you're thirsty and would appear with a water bottle magically. We stayed in the Le Sommet Suite, which has a thoughtful floorplan with fantastic views. The hotel shuttle was also readily available to take us to and back from the slopes. The food was delicious and the spa was amazing. This hotel simply just gets everything right.
Guest User
February 17, 2025
We had a lovely weekend at this little mountain hotel. The room (upgraded) was absolutely divine. Amazing meal at the Michelin star restaurant. Incredible service. Beautiful spa and massages. They shuttled us to and from wherever we needed to go (lifts, restaurants, etc.) I would not hesitate to return!
Florian
February 15, 2025
Best dining in town, lovely chalet feel rooms.
Guest User
February 2, 2025
Was one of our best holiday ever! The team were incredible, helping us to organise our activities, logistics, and all the small things. Obviously the food and the service at the restaurants are amazing. The highlight for our little daughter was a spacious pool, where we relaxed after busy days in the snow. Come and learn what hospitality truly means!
Guest User
February 1, 2025
Stayed in this boutique hotel during the week of low season so it was very quiet and peaceful. Hotel staff are excellent, attentive and friendly, above and beyond that made my stay extra special. It was a surprise that they followed up and checked in on the day of my arrival to make sure when they can organize the transfer for me. I took the train from Geneva to Sierra/Siders, then changed to Crans-Montana funicular going up, the hotel just arranged the free transfer from there which is easy for those who don’t drive. Love the room design in the Alpine chalet decor with the modern touch that doesn’t feel outdated. Breakfast is amazing, especially with the view of snowy mountain is such an unique and unforgettable moment.
Guest User
January 12, 2023
Un albergo meraviglioso, camere, colazione, ristoranti meravigliosi. Non avremmo potuto scegliere un relais migliore! Relax e servizi al massimo livello Un'oasi di pace in un paesaggio incantato, un luogo magico
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Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse riding
Hiking
Casino
Sauna
Spa
Massage room
Gym
Private parking
Additional charge
EV charging station
Airport pick-up
Additional charge
Car rentals
Bar
Nightclub
Tennis court
Bowling alley
Billiards room
Squash court
Table tennis room
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Playground
Childcare service
Additional charge
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CHF 35.00 (approx. €37.39) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Free
Transportation
Airport pick-up
Additional charge
Car rentals
Shuttle service
Free
Airport drop-off
Additional charge
Front Desk Services
Currency exchange
Safe at front desk
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
French
German
Italian
Russian
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Billiards room
Table tennis room
Bowling alley
Tennis court
Squash court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Sunbathing area
Spa
Ski gear storage
Hiking
Skiing
Mini golf
Horse riding
Body care
Turkish bath (Hammam)
Mountain biking
Off-site
Parasailing
Off-site
Ski equipment rental
Ski lessons
Off-site
Ski passes
Activities
Nightclub
Casino
Fishing
Gaming area
Public Areas
Elevator
No smoking in public areas
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Stair-free main entrance
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:30–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: CHF 50.00 (approx. €53.42) per pet per night
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 15
You'll be centrally located in Lens with a stay at Hostellerie du Pas de L'Ours Relais et Chateaux, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. This family-friendly hotel is 20.5 mi (33 km) from Leukerbad-Therme and 20.8 mi (33.4 km) from Alpentherme Thermal Baths.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy French cuisine at L Ours, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 15 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy French cuisine at L Ours, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 15 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.